As the situation with COVID-19 evolves, we at Scotia Fuels have updated our service protocol to ensure the safety of our customers and staff. At this time, we are postponing non-essential services (ex. furnace cleaning, inspections, non-essential service work and non-essential installations) to homes and businesses temporarily.
We will continue to provide oil delivery and perform the necessary service work to keep our customers’ heat and hot water running. We do not anticipate a reduction in our abilities to provide this essential service to our customers.
Additionally, we have asked any staff members who are feeling unwell to stay home. Many of our staff members are working from home and our service technicians are limiting their time in the office.
If our service technicians need to come to your home and someone in your home is sick or under a mandated isolation, we ask that you notify us in advance so we can take appropriate measures to ensure the safety of our technicians.
We also ask that you refrain from coming to our office, unless necessary. We can be reached 24hr/day at 902-453-2121 and at info@scotiafuels.com and all bills can be paid on-line.
During these unprecedented times, we remain focused on the health and safety of our customers and employees. Please call us at 902-453-2121 if you have any questions or concerns. Our website is also being updated on a regular basis to keep you informed.