When you’re a Scotia Fuels customer, you can call our 24-hour emergency service for any reason whether it’s morning, noon or night.
You might be experiencing burner problems, water or oil leaks, or your furnace simply isn’t working. Call us if you hear strange sounds or bangs or if there’s an unusual smell coming from your equipment. When your furnace quits, it’s bound to happen on the coldest day in February. Statistics actually confirm that furnaces break down at the worst times-- it happens at peak hours during the winter. With other companies, you may have to wait for days. Not with us. We’re fast, and we promise not to leave you out in the cold.
Our all-inclusive pricing includes this service, so you don’t need to worry about extra charges for labour. Parts are billed separately if replacement is required.
Someone will be on standby to speak with you. That’s right; a professional is always on call to come to your house, even on weekends and holidays.
When it’s not an emergency, our customers are welcome to call and arrange a service appointment for any furnace, heating equipment or other related issues during regular business hours.
You can relax and call us anytime. Don’t worry about being charged because that’s the beauty and simplicity of our all-inclusive pricing. We don’t charge for every single service call or visit. We’ll even change the air filters if you supply them!
At Scotia Fuels, our customers can have either automatic pre-arranged delivery or delivery on-demand. The best part is that you don’t have to be at home when the oil is delivered. You can get on with your work day, attend your appointments or go to the rink, soccer field or school auditorium.
With other companies, you might be required to monitor your tank and call for delivery every time you need fuel. The downside is that when you do call them, it’s bound to be cold, and all their other customers are in the same boat. So you get in line and sometimes wait several days for delivery. Scotia Fuels eliminates the waiting, the uncertainty, and the cold discomfort.
We conduct yearly inspections and tune-ups of your oil-fired heating equipment (furnace, water heater, and oil tank) as part of our all-inclusive pricing and service package. At Scotia Fuels, we keep your equipment operating at peak efficiency to avoid wasting fuel. Why? Because more oil consumption = higher fuel bills, nobody wants that.
It’s important for us to clean your furnace and burners once a year or you’ll use too much oil. If you choose another company that doesn’t provide this service, it’s bound to cost you more in fuel costs. The annual inspection is good preventive maintenance: a regular tune-up actually saves you money!
With Scotia Fuels, we take our time when we inspect and service your equipment. It’ll take as long as it takes and we won’t leave until your furnace is working at peak efficiency. When we clean your furnace once a year, it’s thorough and careful. For instance, when we service we vacuum out the furnace, we check the oil line, oil tank, nozzle, and oil filter. We replace the nozzle, filter and any other necessary parts. We only charge for parts if they’re needed.
There’s no additional charge for this labour because it’s included in our pricing. Basically, you get unlimited burner service labour. It’s why we’re proud to say “We Offer More”, and it explains “Why We’re Better”.
We provide equipment sales and installations for our customers. We offer top performing brands in:
- water heaters
- hot water boilers
- oil tanks
We never recommend brands or models that will disappoint you or let you down. We feature state-of-the-art, high-efficiency equipment for your home. For our customers, equipment is sold at a cost: our cost is your cost. And we offer financing options on equipment sales.
For in-coming customers, we’ll be happy to provide a quote!
We offer a complimentary service for new homeowners. On your invitation, we’ll come and inspect your equipment and conduct an efficiency test with no charge or obligation.